LEGAL REFERENCE

How scatter88 Handles Your Account Data

This is our privacy policy, written for you in plain language. We explain what we collect when you open an account with scatter88, why we keep it, and...

Data we collectYour choicesRetention windowsWallet privacyContact paths
scatter88 How scatter88 Handles Your Account Data

Our Privacy Posture and Jurisdiction Notes

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Contact Paths You Can Use

Reach us directly when you have a data question.

Privacy Inbox Email our privacy desk for data export, correction...
Live Chat Escalation Open the chat widget inside your account and...
Written Notice Send a signed letter referencing your registered handle...
WHY VISITORS TRUST US

How We Review This Privacy Policy

Editorial checks that keep this document honest.

Quarterly Review

Our compliance team re-reads the policy every quarter, comparing the wording against the data flows actually running in production so...

Legal Sign-Off

External counsel signs off on every material change before it goes live, especially clauses touching Indonesia data residency and the...

Versioned History

We keep prior versions of the policy on file. If wording shifts, you can request the older text and see...

Named Owner

A single privacy lead inside scatter88 owns this document. That person signs every update, answers escalations and represents us when...

Staff Training

Anyone with access to your data completes refresher training twice a year. The curriculum covers handling rules, escalation paths and...

Independent Audit

We invite a third-party reviewer to inspect our controls annually. Their findings drive the next revision of this policy, so...

Consistency Across Our Policy Pages

How this page lines up against our other legal documents.

Terms of ServiceThe terms govern the contract; this privacy policy governs your data. Where they overlap on account closure, both documents point to the same retention window so you don't see conflicting promises.
Cookie NoticeOur cookie notice expands the brief mention here into a full table. If you want the granular list of trackers, that page is the canonical source and links back to this policy.
AML StatementAnti-money-laundering checks are summarised here and detailed in the AML statement. Identity documents collected for those checks follow the retention rules set out in this privacy policy.
Payment TermsWallet references for DANA, OVO, GoPay and QRIS are described in payment terms; this page explains how those references are stored, masked in logs and purged after the retention window closes.
Complaint PolicyPrivacy complaints follow the same escalation ladder as service complaints. The complaint policy lists timelines; this page repeats them so you don't need two tabs open to track a response.
Bonus ConditionsPromotional eligibility checks rely on account data covered here. Bonus terms reference this policy when they describe how participation data is logged, reviewed and eventually cleared from our records.
Account ClosureClosure rules sit in the terms; data deletion timing sits here. The two documents quote each other directly so the closure experience reads the same whichever page you opened first.
AT A GLANCE

What This Policy Page Shows You

The layout elements you'll see while reading.

Plain Language Blocks Each clause is written in short paragraphs rather than legal...
Dated Revisions A revision date sits at the head of the page...
Inline Definitions Terms like personal data, processing and retention are defined the...
Request Buttons Where the policy describes a right you can exercise, a...
Jurisdiction Markers Clauses that depend on supported regions carry a small marker...
Contact Footer The page closes with the privacy contact block repeated in...

Privacy Policy Questions We Hear Often

We collect the name, contact details and date of birth needed to open your account, plus the wallet handle you link for DANA, OVO, GoPay or QRIS. Device data is recorded for session safety.

Active account data stays with us while your account is open. After closure, we retain records for the period local law requires for financial and anti-fraud purposes, then purge them on a scheduled run.

Yes. Use the privacy inbox or the in-account request button and we'll prepare an export. You receive a structured file covering profile fields, transaction references and the support tickets attached to your handle.

We share only with processors who help us run the service, such as payment partners behind DANA, OVO, GoPay and QRIS. Each is bound by contract to handle your data under the same standards we keep.

Open your profile and edit the editable fields directly. For locked fields like name or date of birth, send a correction request with supporting documents and our team updates the record after verification.

Your profile is deactivated immediately and access tokens are revoked. Records we must keep under local law are retained for the required window in a restricted archive, then permanently deleted on schedule.

Email the privacy inbox with the date range you want and we'll send the archived text. Each prior version carries the sign-off date so you can trace exactly what was in force when.